Total consultas en el mes7,3449,12710,22326,694
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% de Consultas resueltas por Contact Center, MARN en Línea
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Indicadoroct-25nov-25dic-25Total
Se resolvió7,1678,98910,17926,335
% de se resolvió99.7398.4999.5798.66
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MEDIO DE COMUNICACIÓN
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MEDIOTOTAL%
Llamada20,92478.38
whatsapp5,06918.99
Email (MARN en línea)7012.63
Total general26,694100.00
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LLAMADAS PERDIDAS MENSUALMENTE
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Indicadoroct-25nov-25dic-25Total
Llamadas perdidas1,0988631,5003,461
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